Frequently Asked Questions
How do I sell my old phone on Cash Value?
Simply enter your phone’s brand, model, and condition on our website to get an instant quote. If you’re satisfied with the price, schedule a free pickup at your convenience.
Is the pickup really free?
Yes! We offer 100% free doorstep pickup across India. There are no hidden charges at any stage of the process.
How and when will I receive my payment?
Payment is made instantly after your phone is picked up and verified. You can choose from UPI, bank transfer, or wallet options.
What if the condition I selected doesn’t match after verification?
If there’s a mismatch, we’ll inform you of the revised offer. You can choose to accept it or have your phone returned — at no extra cost.
Do you accept damaged or non-working phones?
Yes, we do! Just make sure to mention the correct condition while generating your quote so we can offer a fair price.
Can I buy refurbished phones from Cash Value?
Yes, we also sell quality-tested, pre-owned phones at competitive prices. Each device goes through a thorough quality check before being listed.